Enedis : Regional forum

The challenge

Enedis Nord-Pas-de-Calais's regional forum brings together 1,300 attendees in a single day, focused on prevention and safety. Every role across the electricity distributor is involved. With so many people, the welcome of attendees sets the tone for the rest of the day. A queue at the entrance is enough to delay the whole morning. The team wants everyone to get in without waiting, receive a name badge on arrival, and know at any moment how many people are present.

Workflow and solutions

Digitevent manages the forum's welcome, from sending access to counting attendees. Ahead of the event, each participant receives a unique QR code by email. At the entrance, the welcome team scans this code with the check-in app. No paper list, no name to look up or type. The participant is registered as soon as the scan happens. The name badge comes out right after, printed on site with the person's name and the forum's details. This badge helps everyone start a conversation. On the organization side, the dashboard shows the number of people present in real time. Organizers see attendance rise and reinforce the welcome team when arrivals peak.

Results

The 1,300 attendees go through the welcome process with no manual entry. Scanning the QR code and printing the badge happen at the same station, and entry happens with no queue. Each person receives a badge with their name as soon as they arrive. For the Enedis team, it's a personalized welcome and a handy cue to start conversations. Live tracking changes how the day is managed. The team knows how many people are there and deploys staff based on actual attendance rather than guesswork. At Enedis, the feedback comes down to one sentence: visitors "enter quickly," and the welcome "contributes significantly to the success" of the forum.

Organizing attendee check-in for a forum

Dorine Sailly

Digitevent's attendee welcome solution transforms how we manage the event. Visitors enter quickly, everyone gets a personalized welcome, which contributes significantly to the success of our forum.

Dorine Sailly
Event organizer
Enedis

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