CINDEX : CINDEX Meetings

The challenge

The CINDEX Meetings are the annual gathering of the think tank dedicated to international mobility, bringing together nearly 200 decision-makers at the Musée national de la Marine. Members, partners, speakers, and guests: each profile requires specific access, differentiated communications, and a tailored registration journey. The challenge for CINDEX is to structure this event with its multiple profiles while limiting registrations per company, without complicating internal management or multiplying tools.

Workflow and solutions

Digitevent was deployed as a single platform to centralize the entire participant journey. Separate tickets per profile automatically assign access rights at registration, removing any manual handling. Communication is segmented by profile and by event phase, with targeted email campaigns complemented by personalized SMS messages. A Digitevent project manager supported the CINDEX team until they became fully autonomous on the platform.

Results

Nearly 200 participants were welcomed smoothly, from registration to check-in. Communication was targeted and consistent at every stage, with email campaigns complemented by nearly 800 personalized SMS messages. The organizing team gained confidence and autonomy. Digitevent has now been confirmed as the central tool for organizing upcoming editions.

FAQ: Structuring the participant journey with Digitevent

Portrait of Delphine Douroux wearing a dark jacket and looking at the camera.

A single platform allowed us to structure the organization, manage profiles, registrations, and communication simply.

Delphine Douroux
Director
CINDEX

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