A priority for a flawless event!

In the events industry, managing sensitive information is crucial to guarantee successful events free of security flaws. At Digitevent, we've made data protection an absolute priority by obtaining ISO 27001 certification. This international standard attests to the rigor of our information security management system. It's also proof of our commitment to protecting the data of our clients and their attendees.

1. Cybersecurity in events: a crucial challenge

In the digital age, cyberattacks are a constant threat. No industry is spared. Our industry, which relies increasingly on digital tools to manage registrations, access, and personal data, is particularly vulnerable. A security breach can compromise sensitive information and expose organizers to financial losses or damage to their reputation.

"Data security has always been at the heart of our approach at Digitevent. ISO 27001 certification validates practices and controls we had already put in place to guarantee maximum protection of sensitive information. This certification strengthens our commitment to offering secure events free of any flaws.",
Lucien Derhy, Head of Security at Digitevent

a. Why is the events industry a target?

During an event, thousands of pieces of personal data are collected. This includes first names, last names, email addresses, and sometimes even banking information. Some events can also reveal attendees' specific interests (e.g. cybersecurity forum, government event, event with media guests, etc.). This data is highly sought after by cybercriminals, who can use it for phishing or identity theft.

b. A few key figures on cyberattacks:

For event organizers, a breach can have immediate and serious consequences. Sensitive data belonging to attendees, speakers, and sponsors can be compromised. This can lead to legal sanctions and fines for non-compliance with GDPR. It can also damage the organizer's reputation.

2. The ISO 27001 standard: a mark of security

Faced with these threats, ISO 27001 certification provides an internationally recognized framework for managing information systems security. But what does being ISO 27001 certified really mean? How does it protect you as an event organizer?

a. What is ISO 27001?

The ISO 27001 standard establishes rules for information security. It covers the creation, implementation, maintenance, and continuous improvement of an information security management system (ISMS).

It requires rigorous controls to identify, analyze, and mitigate information security risks. This certification is granted after an external audit by an independent body. This ensures that companies meet high standards for data protection.

To obtain this certification, Digitevent had to prove to independent auditors that it had put in place specific measures to protect sensitive data. These measures are technical, organizational, and human in nature.

b. Why does this matter to you?

As an event organizer, you handle a significant amount of personal data. Choosing an ISO 27001-certified platform means ensuring that this data is managed according to the best international security practices. This helps you build trust with your attendees and partners, while protecting yourself against the risk of cyberattacks or data leaks.

c. Examples of attacks in the events industry

The events industry has become a prime target for cybercriminals, due to the high concentration of sensitive information and the growing importance of digital systems in organizing events. Here are some typical examples of attacks in this industry:

  • Identity theft: Hackers break into an event organizer's systems to change access permissions or send fraudulent messages to attendees, compromising the integrity of the event.
  • Phishing: Attempts to trick attendees into giving up their personal or banking information through fraudulent emails.
  • Ransomware: Malicious software is introduced into an event organizer's system to encrypt its data and demand a ransom in exchange for the decryption key.

These types of attacks can have dramatic consequences for the smooth running of an event. They can also lead to legal repercussions in the event of a GDPR violation.

3. Concrete measures implemented by Digitevent

ISO 27001 certification is not a mere formality. It relies on the rigorous application of nearly 950 controls covering every aspect of information security management. At Digitevent, we have implemented specific measures to guarantee the security of the events you organize on our platform.

A few concrete examples of the actions we've put in place:

  • Strict security policies: Our security policies cover every aspect of our business. From access management to data handling, every team member is trained and must follow rigorous protocols to keep information secure.
  • Ongoing training: We know human error remains one of the leading causes of security breaches. That's why our teams receive regular training on best practices and emerging cybersecurity risks.
  • Access management: Access management is one of the pillars of security. We make sure only authorized users can access sensitive information, based on their role and responsibilities. A two-factor authentication system is also in place to reinforce this security.
  • Regular audits: Internal and external audits are carried out regularly to identify any security weaknesses and address them immediately.
  • Real-time incident monitoring: A real-time monitoring process detects anomalies or intrusion attempts. This system lets us respond quickly and take the necessary steps to limit the impact of any threat.

4. The concrete benefits of ISO 27001 certification for organizers

ISO 27001 certification offers tangible benefits for event organizers using the Digitevent platform. Here's how it can strengthen the security and success of your events:

  • Greater attendee trust: Your attendees will know their data is protected under strict standards, encouraging them to register and take part with peace of mind.
  • Reduced risk of data breaches: Thanks to the numerous controls in place, the risk of sensitive information being compromised is significantly reduced.
  • Regulatory compliance: ISO 27001 certification helps you comply with data protection laws, such as GDPR, while ensuring that Digitevent meets European and international standards.
  • Service continuity: Our systems are designed to guarantee maximum availability and protection against cyberattacks, minimizing the risk of an event being disrupted.
  • Protection against GDPR fines: In the event of a data breach, fines can reach 4% of a company's global annual revenue. With an ISO 27001-certified platform, you reduce the risk of exposure to such penalties.

Conclusion: A secure future with Digitevent

At Digitevent, data security isn't optional, it's a priority. By obtaining ISO 27001 certification, we demonstrate our commitment to protecting our clients' and attendees' information proactively and rigorously. This certification is much more than a label: it reflects our determination to offer you a reliable platform that meets international standards, and to protect you against the digital threats facing the events industry.

By choosing Digitevent, you're choosing a partner that puts data security and risk management at the heart of what it does. We'll keep evolving to meet new security challenges, so you can organize your events with complete peace of mind.